Elevate Unified Communications

Elevate is an easy-to-use cloud-based unified communications system that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and file collaboration and backup capabilities.

Elevate Includes

  • Includes 90+ enterprise-grade calling features
  • Free local and long distance calling to the US, Canada and Puerto Rico
  • The Elevate Mobile App makes any smart phone an essential collaboration tool
  • The Elevate Desktop App integrates with company directory, showing employee availability and enabling click-to-call
  • Powerful video conferencing, screen sharing and file sharing features facilitate better collaboration

Benefits to Your Business

Increased Productivity

Elevate makes a more productive workforce
  • Allows a user's mobile device to interact seamlessly with the corporate phone system
  • Virtually anywhere, anytime, and on any device creates a more flexible workforce
  • Integrated chat, video conferencing, screen sharing, file sharing, file backup and integrations extends reach and facilitates collaboration

Lower Costs

No phone system infrastructure hardware to buy, install, manage, upgrade or replace
  • Reduces infrastructure and operating costs
  • Consolidates voice and data onto one network
  • 90+ enterprise-grade calling features INCLUDED in the service

High Reliability

Elevate's voice network is purpose-built for reliability
  • Redundant East/West datacenters increase reliability and reduce latency

Simplified Scaling & Management

Elevate scales according to the needs of any business
  • Mix and Match packages according to user needs: Essentials, Pro and Enterprise
  • Order service according to the number of users; no guessing number of lines needed
  • Ordering additional service is easy & can be done online; no technician or special expertise required
  • Manage service and features using user-friendly HostPilottm portal
  • Scales to a large number of users per business

Business Continuity

Never miss an important business call
  • Elevate automatically rings all your end points (desk phone, mobile, etc.) with every call and in the event that you don't answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.)

Enhanced Customer Experience
  • Access to Advanced Hunt Groups included with Elevate Pro and Enterprise
  • Upgrade your Elevate Contact Center plan to access even more features at any time
  • Contact Cneter delivers more responsive, informed, and postive customer experiences
  • Plans for businesses of all sizes, industries, and levels of sophistication

The Business-Class Features You Deserve

90+ Enterprise-Level Features Included
  • Call Forwarding
  • Call Park
  • Call Transfer
  • Do Not Distrub
  • Call Recording
  • 3-way Calling
  • Caller ID
  • Extension Dialing
  • HD Audio
  • Call Waiting
  • Receptionist Routing
  • Music on Hold
  • Spam Caller Protection
And many more...

Voicemail

Conference Bridge
  • Voicemail to email via WAV file
  • SMS notifications
  • Auto-delete of voicemail after 90 days
  • Change of personal greeting
  • Remote voicemail access
  • Voicemail transcription (Included with Pro and Enterprise packages only)
  • Includes a unique local phone number
  • Gather up to 200 participants
  • Start conferences at any time with Always-On conferencing
  • Ability to add video and screen sharing to your conference, if desired

Busy Lamp Field (BLF)

Video Conferencing
  • Indicates presence - whether another user's phone is currently in use
  • Other user extension and name information is presented as virtual "buttons" on the desk phone LCD display
  • The BLF display can be used for speed dials, and also to make or take calls on behalf of another user
  • HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive
  • Share your computer desktop with team members in real time, improving collaboration and speed of decision making
  • Includes a conference dial-in number and custom URLs for meetings

Call Flip

Team Chat
  • Allows the user to seamlessly move an active call from the desktop phone to a mobile phone or vice versa
  • Called party will hear hold music while the caller utilizing the Call Flip feature switches devices mid-call
  • Pin favorite contacts to the top of your list
  • Chat messages automatically sync across desktop and mobile devices
  • View free/busy/away statuses of all your contacts
  • Chat messages are securely encrypted in transit and at rest